Answers grounded in products, pages, and approved Q&A
Order status lookup with order number and matching email
Live handoff with the full chat in a shared inbox
Customize widget design, language, and business hours
SuperBot adds an AI support widget to your online store. It supports Stores Catalog V1 and V3 sites. It answers from your products, pages, and approved knowledge with source links. Shoppers can check a recent order with its number and matching email, or ask for your team. The full conversation reaches a shared inbox so a person can continue. Customize the widget and review answers in one support workspace. Set up from your store dashboard without editing code. Use SuperBot’s training view to approve answers and test common questions. The Free plan includes the core product with 200 conversations per month; Starter and Pro raise the conversation limit. The widget supports customer-facing language options.