This professional helped me redesign my website and transfer my domain, also helped me with the SEO for my site. I am thankful for the kindness. As for the communication, they can use improvement, I rather talk to someone not really texting because that causes confusion and it makes it impersonal, I didn't appreciate it, for the simple fact, it prolonged everything and details can not be understood nor explained the same way in text. For a person who is a not experienced with what they are doing or what to do, the guidance would be helpful from professionals who know about the technical aspects. It took along time to get tasks completed, but again it was a lack of communication. There is great competition out there so I'd step it up if I were them. Other then that I am grateful for their services 😊...