From developing a global image for your brand to producing websites that drive consumer interaction and improve conversion rates, 10COM is a driven and enthusiastic web design company that thrives on creativity, innovation, trendsetting, and our relentless desire to attain excellence.
Our talented team ensures that the quality of the work we produce meets and exceeds the expectations of even the most demanding client.
Why is 10COM growing by leaps and bounds? We believe that when our clients succeed, we do too. And that’s what we’re best at—winning. We’re overachievers, and that means we’re happy to go above and beyond for you.
When you team up with 10COM, we commit to making your project and your business succeed. Our reliability and quality build long-term business relationships with our existing clients and attract new clients.
We design websites to enhance user experience, increase conversions and we excel at SEO to help your brand benefit from the most highly motivated audience. Every single member of our team brings something unique and special to the table, and when they collaborate on a project, the results are always astounding.
We’ve done some amazing things for our clients. Check out our skills and innovative design techniques. We don’t just aim to please—we exceed expectations!
Kattie was very helpful and provided the support needed. the logo was processed as expected and on time....
We are so pleased to hear that you were very satisfied with Kattie's service and that your logo was delivered in a timely manner, Csaba! Kattie is a valuable asset to our team and we appreciate her hard work. We are also delighted to hear that our services delivered as expected. Your satisfaction is our o1 priority and we thank you for giving us the opportunity to serve you. Please don't hesitate to reach out if you need any assistance in the future!...
Mark and his gang at 10com did an amazing job developing my web site.l do not know much about computers so there were alot of questions but they were more than willing to work with me.I can not imagine doing this without there professional help.
Thanks to Mark and his whole team.
You guys rock!!!
Kerry Boniface ...
Thank you so much for your kind words, Kerry! We are so glad that our team was able to make developing your website enjoyable. It is always our goal to keep the process of web development as seamless as possible, so we are thrilled that everything went smoothly and that you had a great experience with us. A special thanks for all the questions you asked during the development—they are essential in helping us create the perfect website for you. Once again thank you for choosing 10com and please do not hesitate to reach out if there's anything else we can assist with!
Kattie was my project manager and all I can say his she went above and beyond to make sure I was satisfied with everything I would continue to use them in the future.!...
Thank you for your kind words, Marco!
We're so glad you had an outstanding experience with our project manager Kattie. Our teams are dedicated to providing great customer service and we strive to make sure everyone is happy with the services they receive from us.
We appreciate your review and your continued support!
We look forward to being able to work with you in the future. If there's ever anything else we can do for you, please don't hesitate to reach out.
I was looking for a logo for our independent movie campaign, and after a google search, I found 10COM. The fee was very reasonable, and the results were fantastic. They sent me three fresh and interesting logo designs within a few days and any one of them would have worked. But one was exceptional. They did three rounds of changes, but in the end, we went with their original design and our movie opens next month!...
Thank you for your great review, Arthur!
We're excited that our logo designs were so impactful and helped power the success of your movie campaign. Our team is passionate about helping create a lasting impression with our design work and glad to see it made such a difference in your project.
We appreciate that you chose 10COM Web Development when it came to creating this logo and look forward to using this momentum to continue providing creative solutions for our clients.
Thanks again for choosing us, we value every client relationship we build.
I bought a 20 hour package that was on sale during a holiday promo in July of 2021 and worked with a team member at 10com that is no longer with them. I was satisfied with the original work and the team member was very friendly and took time to answer my questions and help guide me to get my website launched.
I bought another 20-hour package in November of 2021. This is where my experience took a drastic turn. I reached back out to my lead several times over a three month period asking if we could get started working on the next phase of my website. On April 5th, 2022, I received an email from a new project lead, Mark. He stated my first lead and a few of their team members had been involved in an accident and had been placed on FMLA. Mark shared that I would work with him. Over the next many months, our work was slow. I would email Mark, and receive delayed replies from saying he “missed the email from me”, or my email went into his Spam. I became frustrated with the lack of progress on my website and requested to set up a call with Mark to discuss updates for my site. Each time, he refused my request, saying that all communication had to be via email per company policy. I explained my technical limitations and offered to use my package hours again for a conversation. I wasn’t expecting this for free. With such limited progress on my website, and feeling defeated, I didn’t want to lose the hours I had paid for, so on February 9, 2023, I inquired with Mark if I could use my package for SEO services. After a few weeks with no reply, I followed through on a gut feeling that something changed at the company and I had become an insignificant customer.
I did some research and found out that Mark had lied to me about my former project manager being in an accident. I felt betrayed and decided I could not work with a company who would lie about the well-being of their employees. On March 14, 2023, I emailed Mark about my terrible experience, confronted him about lying to me, and asked to speak to his boss, to which he replied: “The underlying tone and accusations will not be tolerated. We have been more than desirous to work with you, assist you and execute any/all requirements…". “The demand to speak with my boss has been denied. I report directly to the principals and my determination is final. I am not an attorney but this is sounding like extortion to me. 10COM Web Development is not in the practice of breaking company policies in the event of extortion but is prepared to take action. Additionally, we are prepared to act accordingly in the event of slander or defamation and will seek compensation for any damages that result from such action,”
My time stamped email to Mark clearly says, “I’m requesting a full refund and if you can’t make that happen, I want to speak with your boss.” I “requested” a refund, and the only threats that have been made have been towards me by 10com. I know we can only imagine how companies would take advantage of customers if people were threatened with legal action for leaving a review. I chose not to be bullied and have documentation to back up everything I have shared here, and more.
The integrity of a business is based on the people who work for it and how a company chooses to serve customers or manipulate them through their fine print policies. I hope if you take the time to read this, you will be saved your money and time. I would never have paid more money to 10com if I knew they would refuse to speak with me and not work collaboratively until the work was complete and I was satisfied.
I have been satisfied using WIX as my website platform, while I need to make sure that WIX and other businesses are aware of this damaging experience with 10COM. 10COM is not the type of provider you want to recommend. We need companies that we can help make our businesses better, not threatening us and wasting our time and resources. I have spent hours on this and now I need to start over trying to find a new web developer. ...
the designs for a logo were fantastic but now that I am ready to choose one I cannot find them!!!! Other than that I was very pleased with their work. I just put in a call to them to ask for help and I hope they will respond quickly !...
Hi Kattie and Mark B.
Thank you for the detailed explanation.
I see a different story.
You provided the first design concept and it was out of target. I tried to deliver particular qualities of the business for your better understanding but it seemed to remain helpless.
I requested changes.
You couldn’t make it and after 10 days admitted the fact. Nevertheless, for some unknown reason you provided the second concept that was not working again. In spite of the fact that I did not request it, now you are sending the third concept doing everything as you please. You had better do nothing rather than install for the main page an image that was never discussed. The last two changes indeed can't be taken into consideration as rendered service.
If you follow the pattern you will see two things happen constantly.
One, you keep up with a project timeline at your only convenience. Second, you keep changing the project on your own without coordination and communication with the customer.
Honestly, I don't see what may nodged you to come to a situation when you break up your relationships with the customer. You have failed when you faced challenges that require spending a bit more energy.
Regarding color palette, I warned Mark twice that existing colors and icon's design should be changed as the logo design was done before with regards to completely different website design. Is that still so odd?
That is how I see it from my standpoint.
Now, unfortunately, the desired product is not delivered. What you provided is invalid leaving aside the customer's guidelines and expectations. I am frustrated. I can't use what you did. I want my money back as you let things rip so easily.
Or, you have to finish the job whatever you will or not. You can change the project manager.
Mark B and the team are amazing. Mark not only was responsive but listened to what I was looking for. The end result was a beautiful website that I honestly couldn't have come close to doing myself. I greatly appreciate Wix.com for having them on their list of professionals....
Thank you for your kind words, Franchesca! We are so pleased to hear that Mark was able to provide you with a website that met your specific needs and exceeded your expectations. It is our mission to deliver high standards of service each and every time, so we appreciate the feedback. We extend our sincere gratitude to Wix.com for including us in their list of professionals.
We look forward to seeing what other successes we can help bring about for you in the future too!...
they are very quick with responding to any questions and revisions, very nice and easy to work with, I would happily recommend them to others....
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you had a great experience working with 10com web development! We are committed to providing excellent customer service and timely responses, so we are especially glad this was reflected in your experience.
We always strive to ensure our customers have the best possible experience with our development services and it's wonderful to see that this was reflected in your review. We would be more than happy to help with any future projects––thank you for recommending us!
They did an amazing job, communication was excellent, and timing was great. I highly recommend. My designer gave me more than 20 designs to choose from and worked with me to drill down on a design style that fit my business and represented me in the best fashion. I couldn't ask for anything more...
Thank you so much for choosing 10com, Kenneth! We're thrilled to have been a part of your branding project and we appreciate the glowing review.
Our team strives for excellence in both design and communication, so it's great to know that we hit the mark. We look forward to working with you again!!
Kattie was absolutely fantastic. She made sure to take my vision and turn it into a a real logo for my small business. I am more than happy with the work they have done and will refer them to anyone I can. Kattie made sure to answer all emails promptly and her communication was top notch. If I ever need a website or anything made I know I will be coming back to them....
Thank you so much for choosing 10com to help with your logo design and branding needs! We are so happy to hear that Kattie was able to take your vision and turn it into a reality. Her communication was excellent and she always made sure to answer any questions you had promptly.
Thank you for the kind words and we hope you'll come back to us again in the future if you need any more design work done.